At MediGuide, we strive to ensure the satisfaction of our users. If you are not entirely satisfied with your purchase or service, we're here to help.
If you have booked an appointment with a doctor or hospital through our platform and wish to cancel it, please refer to the cancellation policy of the respective provider. We do not handle refunds for appointments directly.
If you have paid a consultation fee for a medical consultation through our platform and are dissatisfied with the service provided, you may request a refund within [number of days] days of the consultation date. To initiate a refund request, please contact our customer support team at support@mediguide.com.
Once your refund request is received and approved, we will process the refund to the original method of payment within [number of days] days.
If you have any questions or concerns about our Refund Policy, please contact us at info@mediguide.com.